Unlock the full capabilities of
your thank you page and order
status page with

Shopify Customer
Account Extensions

For :

Shopify Basic

Shopify

Advanced

Shopify Plus

What are Shopify Extensions?

Shopify Extensions Are Like LEGO
Pieces for Your Store

Imagine your Shopify store’s checkout and post-checkout experience as a LEGO baseplate. A strong and yet versatile foundation.

Shopify’s UI Extensions are the LEGO blocks you can use to create endless possibilities.

You can customize your store’s checkout and post-purchase functionality and appearance to meet your unique needs

How do Shopify Extensions work?

You can customize your store’s checkout and post-purchase functionality and appearance to meet your unique needs

Each LEGO piece can transmit information from your store and also perform some action.

Now imagine this— you combine an 'image' LEGO block with a 'text' LEGO block to create an eye-catching ‘banner’ LEGO piece for your post-purchase thank you page.

What do these pieces translate to, on Shopify?

Image

Text

Progress Bars

Buttons

Dropdowns

Checkboxes

+ More

What Are Shopify Customer Accounts Extensions?

Customer Accounts Extensions is a versatile tool that lets you leverage the customer information you collect during order placement to create customized engagement on the post-purchase pages.

What are the post-purchase pages?

Thank You Page (TYP)

The thank you page is displayed immediately after a shopper completes their purchase. As a temporary page, any attempt to revisit it will redirect the shopper to the Order Status Page.

Order Status Page (OSP)

This page serves as the go-to destination for shoppers to check the latest updates on their orders. It’s a permanent page, typically accessed through a link sent directly to their email address.

Customer Accounts Page

This is the go-to page for customers to access their order history, make wishlists, edit their profile details (addresses, name etc.) and manage subscriptions.

Read success stories

Who Can Use Customer Account Extensions?

Customer Account Extension on the TYP and OSP are available to all Shopify plans. i.e. Shopify Basic, Shopify, Advanced, and Shopify Plus

Implementing Customer Account Extensions

Customer Account Extension allows Shopify stores to make the most of their post-purchase real estate.

This real estate provides an effective space for you to sell more, retain customers, and increase customer satisfaction.

Now there are two approaches here

Template Features

→ Create ‘LEGO models’ from basic pieces

Where you utilize the LEGO blocks given to you to create models that fulfill a certain requirement.

E.g. Create a “model” of a post-purchase upsell. Here you combine images, buttons, text etc. to make an upsell block.

Custom Features

→ Using ‘LEGO models’ for a larger ‘design’.

Where you join different LEGO models for a specific requirement you have for your store.

E.g. Collect details of special dates like birthdays and anniversaries. Using the information to create special offers and discounts.

How to Practically Use Extensions?

Since we are in the “ post-checkout.liquid” era, custom code at checkout is not viable. To use Shopify extensions, you need an app. You must code your app or use a ready app like Checkout Wiz to set up your extensions.

Checkout Wiz makes it easy to design and configure all types of extensions. Plus we are constantly updating as & when Shopify launches new extensions

Download Checkout Wiz

Customer Account Extension Library

Here’s your catalog of the most effective customer account extension blocks (the template kinds) that you can implement on the post-purchase pages.

Post-Purchase Upsell

Offer complementary or premium products directly on the Thank You Page to increase Average Order Value (AOV). You can provide attractive discounts to incentivize the purchase.

Revenue Driver

Product Recommendation

Give manual or AI driven product recommendations in line with their purchase history. Incentivize purchases with discounts.

Revenue Driver

Reorder Discounts

Provide a discount or incentive for reordering within a certain timeframe.

Revenue Driver

Order Editing

Allow customers to edit orders by adding, changing the items, variants, and more. Reduce customer queries and support dependency.

Customer Experience

Delivery Tracker

Show a block that dynamically reflects the delivery status. Decide the depth of information you want to show- the more the better.

Customer Experience

Post-Purchase Surveys

Encourage customers to respond to surveys, tapping into their post-purchase ‘high’. Gain valuable insights that aide business & marketing decisions.

Customer Insights

Thank you message

Create on-brand, personalized thank-you messages that leave a positive impression on customers.

Customer Experience

Social Share

Create a social share block that encourages customers to share their purchases on social media. Incentivize by offering a $X discount for posting with a specific hashtag.

Marketing

Missed Redemption Offer

Allow customers to redeem discounts & offers, they might have missed on this purchase, during their next purchase.

Revenue Driver

Loyalty Points Display

Show loyalty points earned for their purchase with a CTA to explore rewards.

Revenue Driver

Product Review Prompt

Display a CTA to encourage customers to review their purchase, on the order status page.

Marketing

Social Follow

Create quick follow links and ask customers to follow you on social media for exclusive offers.

Marketing

Order History & Status

Display order history and order status for all products purchased via a particular customer account. It serves as a ready reference especially when there are multiple orders live.

Enhanced Account Manaement

Wishlist management & promo

Enable customers to add or remove products from their wishlist & plan for future purchases. You can display this wishlist on the TYP and OSP to prompt a new purchase.

Enhanced Account Manaement

Revenue Driver

Manage payment details

Allow customers to manage saved payment methods securely.

Enhanced Account Manaement

Subscription management

Enable customers to manage or pause subscriptions directly.

Enhanced Account Manaement

Profile Preferences

Let customers save their preferences concerning the products. E.g. sizes, styles, gender, etc.

Enhanced Account Manaement

Segmented marketing & promos

Create account-specific promotions and showcase them on the TYP and OSP. Identify high-value customers and target them with personalized campaigns. The fine-targeting in this approach leads to higher conversions.

Revenue Driver

Link to customer support

Add direct links to chatbots, FAQs, or ticketing systems.

Customer Experience

Referral program

Drive customer acquisition with referrals. Create custom referral codes for a customer account.

Marketing

Gifting upsell

Create a checkbox block that allows customers to opt into gifting upsells like gift wrap, greeting cards etc.

Revenue Driver

Gifting Personalization

Create a text input block that allows customers to write a personalized note for a gift they already purchased. This is a form of post purchase customization.

Customer Experience

Interactive Discount Games

Create a spinning wheel or scratch card using an interactive block. Customers can win discounts or free items based on predefined probabilities.

Revenue Driver

Community Engagement Hub

Create blocks that invite customers to opt into ‘members-only’ email & blog content. Display links to exclusive & private social media groups.

Marketing

Email Marketing

Create an email input block on your TYP and OSP, promising them access to exclusive deals. Use this to build your email list.

Marketing

SMS Marketing

Create a phone number input block on your TYP and OSP, promising them access to exclusive deals. Use this to build your SMS list.

Marketing

Special Dates

Create a block to collect information on special dates such as birthdays & anniversaries. Use this information to retarget later with custom promotion.

Marketing

+ View All

Not Finding What You Want To Create? Let Us Know!

You now have a complete low-down on the possibilities with these ‘LEGO blocks’ or Shopify extensions.

BUT, incase you have a specific use case or special requirement, it's very easy to do that.

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